Skills & Competencies for Distribution Center Manager

Distribution Center Manager job profile

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JOB SUMMARY for Distribution Center Manager

Manages the overall planning, organizing, and operations of a distribution center.

JOB RESPONSIBILITIES for Distribution Center Manager

Oversees all distribution functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements. May evaluate and select transportation or freight services, negotiate contracts, and manage vendor relations.

Distribution Center Manager SALARY RANGE

BASE 50%
$107,072
TOTAL 50%
$115,565
Job Level
M02
Job Code
MM18000139
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Distribution Center Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Distribution Center Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Distribution Center Manager

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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2 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Explains the importance of hazard analysis and critical control points (HACCP) in safety management.
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Level 2 Behaviors
(Light Experience)
Identifies and reports any safety hazards at worksites to the management.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accidents and near misses records to prevent future incidents.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of workplace repair, installations, and renovations to ensure employees' safety.
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Level 5 Behaviors
(Mastery)
Leads the organization in modifying existing processes and procedures to meet safety requirements.
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3 Distribution Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Manager
Proficiency Level - 4
5 Competency for - Distribution Center Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Distribution Center Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and risks of using KPIs.
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Level 2 Behaviors
(Light Experience)
Identifies KPIs currently in use and provides input to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains an organized data management process to track progress on KPIs.
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Level 4 Behaviors
(Extensive Experience)
Leverages the Business Intelligence (BI) technologies and tools for KPI reporting and analysis.
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Level 5 Behaviors
(Mastery)
Monitors the efficiency and effectiveness of current organizational KPI architecture.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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3 Distribution Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Manager
Proficiency Level - 4
5 Competency for - Distribution Center Manager
Proficiency Level - 5

Summary of Distribution Center Manager skills and competencies

There are 0 hard skills for Distribution Center Manager.
12 general skills for Distribution Center Manager, Operations Management, Safety Management, Performance Metrics, etc.
12 soft skills for Distribution Center Manager, Key Performance Indicators (KPI), Business Process Improvement, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be skilled in Planning and Organizing.

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